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Terms & Conditions


Purpose and scope of the General Terms and Conditions

These general conditions (hereinafter the conditions) stipulate the detailed terms for Agroganic (hereinafter “seller”) delivery of goods to a non-consumer / business operator (hereinafter referred to as buyer) for purchases made via seller’s web -shop on seller’s website.

To the extent otherwise agreed in writing, the general terms and conditions set out below apply and take precedence over any general terms and conditions of the seller.


  1. Scope of benefits

The seller’s service consists of the delivery of goods and tickets for events, the details of which are described on the seller’s website (web shop) and in the order confirmation.


  1. Conclusion of an agreement

Final agreement on purchase is only considered concluded when the order is confirmed in the web shop.

Seller disclaims any responsibility for any errors and information in material designed by third parties. This applies to any kind of sales material, descriptions, user guide, content on other websites, etc.


  1. Cancellation and change of orders

Buyer, after placing an order, is not entitled to change it or cancel it.

If, despite the above, the seller separately approves a cancellation or change, the buyer is obliged to pay the costs associated with the cancellation or change.


  1. Return

Items are not returned.

If, in spite of the above, it is agreed that the seller takes goods back, the goods must be unused, in defect-free condition, and in original and unbroken packaging.

The goods must be free of dirt etc. However, goods that have been specially produced and / or brought home to the buyer will never be returned.


Approved returned goods are credited with a deduction from the fee set by the seller to cover return costs and the seller’s selling costs.


  1. Especially about tickets to events

Purchase of tickets for events is not subject to change or refund.

However, if the event is canceled by the seller, the ticket price will be refunded by the seller without undue delay. Amounts are refunded to the account used to pay for the ticket.

If the event is moved to another date or location and the buyer does not wish to participate in the changed event, the buyer is entitled to cancel the transaction and receive the purchase price returned if notified to the seller within 14 days of receipt of the notice of the relocation of the event.

Seller is entitled to make adjustments and changes in an event, including changes to post holders and performers, etc., as long as the content or timing of the event does not change significantly. In the event of more significant changes, the buyer must be informed immediately and then have the option to cancel the purchase and get payment returned.


  1. Prices and invoicing

The agreed price for the ordered items is stated in the webshop and the seller’s order confirmation.


  1. Payment

Goods and tickets are paid for immediately upon purchase in the web shop with the means of payment specified there.


  1. Errors and omissions

The buyer is obliged to examine and test the delivered item immediately after delivery, as thoroughly as the circumstances necessitate, in order to ascertain whether there are defects in the delivered item or whether the delivered item is in accordance with the order confirmation both qualitatively and quantitatively.

In order to claim that the delivered item suffers from defects or deficiencies (hereinafter referred to as “defects”), the buyer must make a written complaint to the Seller immediately after the defect is or should have been discovered. In connection with the complaint, the buyer must state and, on request, present how the defect manifests itself. Seller is solely responsible for defects that the buyer has complained about immediately from delivery of the defective item.


Should there be any defects in delivered goods, the seller can choose whether the seller will remedy the defect, make a re-delivery, give a proportionate refusal or refund the purchase price.


  1. Delivery and the transfer of risk

The delivery time stated in the order confirmation is only indicative for the seller, unless otherwise agreed in writing.

If a fixed delivery date has been agreed, the seller is entitled to an extension of the deadline in the following cases;

  1. a) Force majeure, see paragraph 13
  2. b) In the event of a delay due to the seller’s suppliers, carriers or other third parties
  3. c) Unusually weathery
  4. d) Labor disputes for whatever reason
  5. e) Public injunctions or prohibitions which the seller should not have foreseen at the conclusion of the agreement.

The buyer is obliged to carry out an inspection of the goods received.


  1. Complaints about and liability for delay

The buyer must make a written complaint immediately upon finding a delay, otherwise the buyer loses any claim due to the delay.

In case of minor delay, delivery is made.

In case of significant delay, the buyer is entitled to cancel the order. If successive levering, the Buyer is, however, only entitled to cancel the delayed partial delivery.

Buyer is not entitled to any compensation due to the seller’s delay. This applies regardless of whether the buyer raises or maintains the purchase.


  1. Product liability

The seller is liable under the Product Liability Act, to the extent that the law inevitably imposes liability on the seller for such damages, and the seller’s liability for this may not legally be limited.


  1. Force majeure

In the event that delivery, timely delivery or defective delivery is prevented or delayed by events beyond the seller’s control, including but not limited to labor dispute, operational disruptions, transport difficulties or other third party failure or the like, seller may irresponsibly postpone delivery or cancel all or part of own choice by notifying the buyer as soon as possible.


  1. Interpretation and changes

These terms and conditions apply to the extent that they are not explicitly and in writing deviated from between buyer and seller. Subsequent deviation from the agreement or the conditions can only take place through the preparation of a new agreement or written addition to the agreement.

The terms may be revised and / or changed by the seller at any time. Agreements already made, however, are not affected by this.


  1. Choice of law and venue

Disputes between the parties arising from the terms, the agreement or the seller’s services in general, and which cannot be resolved amicably between the parties, shall be settled in accordance with Danish law in the ordinary courts at the seller’s domicile at any time.


  1. Personal information

Personal information is processed in accordance with the seller’s “Privacy Policy”, which is available in the web shop.


  1. Information about seller


CVR: 42916951

Industrivænget 22

3400 Hillerød


Tel .: +45 2322 5292